This Privacy Policy governs the manner in which Force Kite & Wake collects, uses, maintains and discloses information collected from users (each, a “User”) of the forcekiteandwake.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Force Kite & Wake.
Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web Browser Cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How We Use Collected Information
Force Kite & Wake collects and uses Users’ personal information for the following purposes:
To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To administer a contest, promotion, survey or other Site feature
We may use your information to run promotions, contests, surveys, and other Site features.
To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
SMS / Text Messaging Communications
Force Kite & Wake may offer SMS (text message) communications to Users who opt in to receive such messages. The following terms govern our SMS messaging program:
Consent & Opt-In
By providing your mobile phone number and opting in to our SMS program, you expressly consent to receive recurring automated text messages from Force Kite & Wake, including but not limited to order updates, promotions, event announcements, and other information related to our products and services. Consent to receive SMS messages is not a condition of purchase.
Message Frequency
Message frequency varies based on your interactions with us and any promotions or events we are running. You may receive up to several messages per month.
Message & Data Rates
Message and data rates may apply to all SMS messages sent and received. Please check with your mobile carrier for details regarding your plan.
How to Opt Out
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and no further SMS messages will be sent to you unless you opt back in. You may also contact us directly at info@forcekiteandwake.com or 843-329-3004 to request removal from our SMS list.
How to Get Help
For help with our SMS program, reply HELP to any message or contact us at info@forcekiteandwake.com or 843-329-3004.
Supported Carriers
Our SMS program is compatible with most major U.S. mobile carriers, including but not limited to AT&T, Verizon, T-Mobile, and Sprint. Carrier support may vary.
Privacy of SMS Data
Phone numbers collected for our SMS program will not be shared, sold, or rented to third parties for their own marketing purposes. Your phone number may be shared with third-party service providers who assist us in operating our SMS messaging program solely for that purpose and subject to confidentiality obligations.
SMS Program Terms
Force Kite & Wake reserves the right to modify or discontinue the SMS program at any time. We will provide notice of material changes where required by law.
How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.
Sharing Your Personal Information
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Changes to This Privacy Policy
Force Kite & Wake has the discretion to update this privacy policy at any time. When we do, we encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us:
Force Kite & Wake
1405 Ben Sawyer Blvd. #106
Mount Pleasant, SC 29464
843-329-3004
info@forcekiteandwake.com
Last updated: May 2026